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Purchase transaction

Return purchase list

You will receive your purchase list via e-mail.
Please sign and stamp the document and send it back to us via e-mail.

Payment

The invoice including processing fees will be sent to you by post and email and is payable within 10 working days.

CONFIRMATION OF ARRIVAL
In the case of vehicle export you will receive a confirmation of arrival. Please sign and stamp the document and send it back to us via e-mail.

Vehicle pick-up

After your payment has been done, you (or your shipping agency) can register the vehicle pick-up. The available pick-up date will be confirmed AFTER receipt of payment. The appointment for the pick-up must be arranged at least 72 hours in advance! Appointments by telephone are not possible.
Link for vehicle pick up: Vehicle pick-up

PICK-UP AUTHORIZATION
To confirm your appointment you (or your shipping agency) will receive a pick-up authorization, which MUST be presented at the vehicle pick-up. Shouldn't you pick up the vehicles by yourself, please pass the pick-up authorization on to your shipping company. Please only fix your final appointment with your shipping agency after receiving the pick-up authorization! No vehicle pick-up without pick-up authorization!

VEHICLE ITEMS
You will receive all items of the vehicles mentioned in the condition report (e.g. vehicle folders) at the pick-up. Questions about vehicle items at: neunburg@buchbinder-sale.de

PICK UP ADDRESS
Am Plattenberg 1, DE-92431 Neunburg vorm Wald

Vehicle documents

After receipt of payment, you will receive your vehicle documents within 14 working days. You CANNOT claim the vehicle documents directly at pick-up! Questions about vehicle documents at:
reklamation.auktion@buchbinder.de

Complaint

Please note the applicable terms and conditions. Please submit your complaint within 24 hours after delivery of the vehicle. Send us the relevant documentation and pictures via e-mail to:
reklamation.auktion@buchbinder.de

Any questions?

Phone:
00800 83 84 85 86
+49 (0)941 608 24 193

E-Mail:
auktion@buchbinder.de